Implication of Artificial Intelligence on Service Quality of Banking Sector: A Customer-Oriented Approach using SERVQUAL Model

Simple item page
creativework.keywordsArtificial intelligence
creativework.keywordsService quality
creativework.keywordsCustomers
creativework.keywordsBanking sector
creativework.keywordsTechnologies
dc.contributor.authorAhmed, Nazim Uddin
dc.contributor.authorMarak, Sanjio R.
dc.contributor.authorSangma, Junybirth T.
dc.date.accessioned2026-03-12T10:47:59Z
dc.date.available2026-03-12T10:47:59Z
dc.date.issued2026
dc.identifier.issn0972-8406
dc.identifier.urihttps://dspace.nehu.ac.in/handle/123456789/16243
dc.language.isoen
dc.publisherNEHU Publications (2025)
dc.titleImplication of Artificial Intelligence on Service Quality of Banking Sector: A Customer-Oriented Approach using SERVQUAL Model
dc.title.alternativeThe NEHU Journal Vol. XXIII, No. 1, 2025, pp. 100-112
dc.typeArticle
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Ch 8.pdf
Size:
1.43 MB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
The NEHU Journal Vol. 23, No. 1, 2025